About Texas Watch and Gold
Texas Watch and Gold carries an excellent selection of pre owned Rolex, Patek Philippe, Breitling, Panerai, Cartier, and other fine Swiss watches. All pre owned Swiss watches that we offer are available for inspection and immediate shipping from our Houston Texas showroom. Our fine selection of pre owned watches can be viewed on our Web site or by appointment at our Houston Texas showroom.
Texas Watch and Gold's management team believes in value given for value received, and customer satisfaction is important to us. Consistent with the philosophy of value given for value received, we price our offerings competitively, we grade our products conservatively, and we guarantee the authenticity of all watches we offer for sale. We offer the following to our customers.
Timely Delivery — we have in
stock what we offer for sale and we accept major
credit cards for payment in addition to wire
transfers and PayPal payments. Items purchased are
usually shipped the same day a credit card
transaction is approved or a wire transfer is
received. If payments are received too late for
same day shipping, the merchandise purchased is
shipped the next business day.
Customer-Convenient Payment Options — we accept major credit cards and will process them over the phone. In addition, we accept PayPal transactions and wire transfers. Customers may select the payment method most convenient for them.
Competitive Pricing — our prices are competitive and reflect our foundation policy of value given for value received.
Security — we are members of the International Watch and Jewelry Guild (IWJG) and the National Association of Watch and Clock Collectors (NAWCC). We are also a Square Trade Member, an eBay Platinum Power Seller, and a member of the Better Business Bureau OnLine (BBB OnLine). To review what our customers have to say about us, please access our eBay feedback. In addition, our ability to accept credit card payments further enhances the security we offer to our customers.
The Products Themselves — our fine watches are a source of lasting pleasure.
Customer-Convenient Payment Options — we accept major credit cards and will process them over the phone. In addition, we accept PayPal transactions and wire transfers. Customers may select the payment method most convenient for them.
Competitive Pricing — our prices are competitive and reflect our foundation policy of value given for value received.
Security — we are members of the International Watch and Jewelry Guild (IWJG) and the National Association of Watch and Clock Collectors (NAWCC). We are also a Square Trade Member, an eBay Platinum Power Seller, and a member of the Better Business Bureau OnLine (BBB OnLine). To review what our customers have to say about us, please access our eBay feedback. In addition, our ability to accept credit card payments further enhances the security we offer to our customers.
The Products Themselves — our fine watches are a source of lasting pleasure.
Key Members of the Organization
The founder of Texas Watch and Gold, James Crawford, has a dual-MBA (finance and marketing) and dedicates the majority of his Saturdays to Habitat for Humanity activities. Contact James at 713-266-8662 or email him at james@texaswatchandgold.com.Magda Crawford (MS, Computerized Bio-Medicine) is responsible for sales, planning, pricing, and budgeting activities. Contact Magda at 713-266-8662 or email her at magda@texaswatchandgold.com.
Edward Crawford (MBA, e-Business) is responsible for strategic planning, finance, and administration. Contact Edward at 713-266-8662 or email him at edward@texaswatchandgold.com.
Viewing Watches by Appointment
In addition to viewing and purchasing our product offerings online, you may arrange a visit to our business office to view and purchase any of our fine pre-owned watches. Please contact us at 713-266-8662 to arrange an appointment that is convenient for you.Return Policy
To ensure your satisfaction with your purchase, we offer a limited, no-questions-asked return policy.If the watch you purchased was designated pre-owned, you may return it within three (3) business days from receipt and your full purchase price will be refunded. The watch must be returned in the same condition it was in when sold, and the return must include any box and papers that accompanied the purchase.
If the watch you purchased was designated unworn in box you may return it within three (3) business days from receipt for a refund equal to 80% of your purchase price. The watch must be returned in the same condition it was in when sold including intact holograms, and the return must include any box and papers that accompanied the purchase.
If the watch you purchased was designated special order you are required to provide us with a non-refundable down payment equal to 20% of the purchase. If you are not satisfied with your purchase, you may return it within three (3) business days from receipt for a refund equal to 80% of your purchase price (purchase price less 20% non-refundable down payment). The watch must be returned in the same condition it was in when sold, and the return must include any box and papers that accompanied the purchase.
If you choose to exercise your return privilege, please contact us at 713-266-8662 to coordinate the transaction.
Warranty
Texas Watch and Gold warrants all pre-owned time pieces against mechanical failure for two (2) years from the date of invoice. This warranty does not cover normal wear and tear, broken or cracked crystals, battery replacement or problems caused by defective batteries, bands, watches damage by water because of improperly tightened crowns or cracked crystals, watches damaged by unauthorized technicians, watches damaged by the addition of after-market parts, and watches damaged because of abuse or neglect.This warranty is not transferable, and all warranty repairs must be made in our Houston, Texas office. Please contact us at 713-266-8662 before sending us your watch for repair work.
We are not authorized dealers for any of the brands we carry including Rolex and its subsidiary, Rolex, USA, or any of the other brands that are offered here on this site. Texas Watch and Gold is a Houston Texas based dealer in fine pre owned Panerai, Rolex, Cartier, Breitling, Omega, and Patek Philippe watches. If you are looking for a new piece we recommend that you visit the respective makers website to locate the closest authorized dealers.
