About Texas Watch and Gold
Texas Watch and Gold carries an excellent selection of used Rolex, Tag Heuer, Breitling, Panerai, Cartier, Omega and other fine Swiss watches. All used or preowned Swiss watches that we offer are available for inspection and immediate shipping from our Houston Texas showroom. Our fine selection ofw used watches can be viewed on our Web site or by appointment at our Houston Texas showroom.
Texas Watch and Gold is proud to
announce that we are now Authorized Dealers of Luminox Swiss Watches.
Starting Feb 2011, Texas Watch and Gold will carry a full complete line of New
Luminox watches to compliment our diverse selection of fine used Swiss watches.
All Luminox watches will come with an additional 2 year warranty.
Texas
Watch and Gold's management team believes in value
given for value received, and customer satisfaction
is important to us. Consistent with the philosophy
of value given for value received, we price our
offerings competitively, we grade our products
conservatively, and we guarantee the authenticity of
all watches we offer for sale. We offer the
following to our customers.
Customer-Convenient Payment Options — we accept major credit cards and will process them over the phone or in our spacious showroom. In addition, we accept PayPal transactions and wire transfers. Customers may select the payment method most convenient for them.
Competitive Pricing — our prices are competitive and reflect our foundation policy of value given for value received.
Security — we are members of the International Watch and Jewelry Guild (IWJG) and the National Association of Watch and Clock Collectors (NAWCC). We are also a Square Trade Member, an eBay Platinum Power Seller, and a member of the Better Business Bureau OnLine, BBB OnLine. To review what our customers have to say about us, please access our eBay feedback. In addition, our ability to accept credit card payments further enhances the security we offer to our customers.
The Products Themselves — our fine Swiss watches are a source of lasting pleasure.
Key Members of the Organization
The founder of Texas Watch and Gold, James Crawford, has a dual-MBA (finance and marketing) and dedicates the majority of his Saturdays to Habitat for Humanity activities. Mr. Crawford is also a U.S. Naval Reserve Officer. Contact James at 713-266-8662 or email him at james@texaswatchandgold.com.
Magda
Crawford (MS, Computerized Bio-Medicine) is
responsible for sales, planning, pricing, and
budgeting activities. Contact Magda at 713-266-8662
or email her at magda@texaswatchandgold.com.
Edward Crawford (MBA, e-Business) is responsible for
strategic planning, finance, and administration.
Contact Edward at 713-266-8662 or email him at
edward@texaswatchandgold.com.
Michael Mazaraki is responsible for client relations and new business development. Mr. Mazaraki is currently pursuing a BBA/MBA at the University of St. Thomas. Contact Mike at mike@texaswatchandgold.com
Viewing Watches by Appointment
In addition to viewing and purchasing our product offerings online, you may arrange a visit to our business office to view and purchase any of our fine used preowned Swiss watches. Please contact us at 713-266-8662 to arrange an appointment that is convenient for you.Return Policy
To ensure your satisfaction with your purchase, we offer a limited, no-questions-asked return policy.If the watch you purchased online was designated pre-owned, you may return it within three (3) business days from receipt and your full purchase price will be refunded. The watch must be returned in the same condition it was in when sold, and the return must include any box and papers that accompanied the purchase.
If the watch you purchased was designated unworn in box you may return it within three (3) business days from receipt for a refund equal to 80% of your purchase price. The watch must be returned in the same condition it was in when sold including intact holograms, and the return must include any box and papers that accompanied the purchase.
If the watch you purchased was designated special order you are required to provide us with a non-refundable down payment equal to 20% of the purchase. If you are not satisfied with your purchase, you may return it within three (3) business days from receipt for a refund equal to 80% of your purchase price (purchase price less 20% non-refundable down payment). The watch must be returned in the same condition it was in when sold, and the return must include any box and papers that accompanied the purchase.
In store items are not subject to a three day return policy for full
refunds. All items purchased in our store front are available for a store
credit equal to the full purchase amount.
If
you choose to exercise your return privilege, please
contact us at 713-266-8662 to coordinate the
transaction.
Warranty
Texas Watch and Gold warrants all pre-owned time pieces against mechanical failure for three (3) years from the date of invoice. This warranty does not cover normal wear and tear, broken or cracked crystals, battery replacement or problems caused by defective batteries, bands, watches damage by water because of improperly tightened crowns or cracked crystals, watches damaged by unauthorized technicians, watches damaged by the addition of after-market parts, and watches damaged because of abuse or neglect.Luminox watches are covered by a two year factory warranty
and an additional 2 year warranty
through Texas Watch and Gold.
This
warranty is not transferable, and all warranty
repairs must be made in our Houston, Texas office.
Please contact us at 713-266-8662 before sending us
your watch for repair work.
We
are not authorized dealers for any of the used brands we
carry including Rolex and its subsidiary, Rolex, USA,
or any of the other brands that are offered here on
this site. Texas Watch and Gold is a Houston Texas
based dealer in fine used Panerai, Rolex,
Cartier, Breitling, Omega, Tag Heuer, and Patek Philippe
watches. If you are looking for a new piece we
recommend that you visit the respective makers
website to locate the closest authorized dealers.
